Privacy Policy

About this Policy

Effective Date: 10 October, 2017
Last Updated: 12th June 2025

At Vidsta, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (www.vidsta.com.au), our app (app.vidsta.co), and our services.

What Information We Collect

We may collect the following types of personal information:

Contact information (name, email address, phone number)

Business information (company name, role, website)

Project details (shoot location, preferred dates, creative brief)

Payment and billing details

Technical data (IP address, browser type, pages visited, etc.)

Any other information you voluntarily provide when contacting us or booking a service

We collect personal information through:

Our website forms
Our booking app
Emails, phone calls, or direct communication
Third-party integrations (e.g., Google Sign-In)

We use your information to:

Provide and manage our services
Process bookings and payments
Communicate with you about your projects
Improve our services, website, and user experience
Send marketing communications (only with your consent)
Comply with legal obligations

Disclosure of Personal Information

We may disclose your personal information to:

Our team and trusted contractors (only as necessary to deliver services)

Technology providers and platforms we use (e.g., cloud storage, CRM)

Regulatory bodies if legally required

We do not sell or rent your personal information to third parties.

Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute data security.

Access and Correction

You may request access to your personal information or ask us to correct it by contacting us at support@vidsta.com.au. We will respond to all requests within a reasonable timeframe.

Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to track and improve your website experience. These tools may collect anonymised data about your interaction with our site. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend you review their policies separately.

Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:

Vidsta at
Email: support@vidsta.com.au
Brisbane, QLD, Australia