Effective Date: June 12, 2025
At Vidsta, we're committed to ensuring our digital platforms are accessible to all users, including individuals with disabilities. We strive to provide an inclusive experience for everyone who visits our website and uses our services.
Accessibility Statement
We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which outline best practices for making web content more accessible. Our efforts include:
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Designing our website with clear navigation and readable content.
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Ensuring compatibility with screen readers and other assistive technologies.
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Providing alternative text for images and multimedia content.
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Maintaining consistent layouts and predictable functionality.
Ongoing Efforts
Accessibility is an ongoing process. We regularly review our website and services to identify and address accessibility issues. Feedback from our users is invaluable in helping us improve.
Contact Us
If you encounter any accessibility barriers on our website or have suggestions on how we can improve, please contact us:
Email: support@vidsta.com.au
Phone: 07 2111 4780
Mailing Address: 470 Saint Pauls Terrace, Fortitude valley 4006
We aim to respond to accessibility-related inquiries within 5 business days.
Declaration of partial compliance with the standard due to third-party content
While Vidsta strives to comply fully with WCAG 2.1 Level AA standards, some areas of our website may not fully meet these guidelines due to third-party platforms or integrations we do not control.
Examples include:
Embedded video players (e.g., YouTube, Vimeo)
Booking forms and service portals hosted on our website
Social media plugins or live feeds
These third-party services may not fully support all accessibility features or may operate outside of our direct control. We continue to work with partners and providers to ensure the most accessible experience possible.
Accessibility arrangements in the organization
At Vidsta, we’re committed to ensuring accessibility not only across our website but also in the way we deliver our services, communicate with clients, and support our team. Our internal accessibility arrangements include:
Inclusive Content Delivery: We offer accessible formats (e.g., captions on videos, transcripts for interviews, and visual contrast adjustments on request).
Accessible Communication: Clients can communicate with us via email, phone, or written correspondence. Alternate formats are available on request to support individuals with vision, hearing, or cognitive impairments.
Staff Awareness: Our team is briefed on accessibility considerations in both content creation and client service.
Flexible Client Experience: Whether booking through our platform or engaging us for a project, we offer flexibility to accommodate individual accessibility needs - including remote consultation options or on-site accessibility support when feasible.
Feedback-Driven Improvements: We actively encourage and review feedback on accessibility issues from users, clients, and partners to drive continuous improvement.
If you need any accommodations to better access Vidsta’s services, please let us know and we will do our best to assist.